Ever since I changed jobs back in 2017, it was at the exact same time when South Western Railway took over the franchise from South West Trains. As such, I’ve been constantly late or have had to work from home due to significant delays and cancellations due to a combination of South Western Railway and Network Rail problems. And don’t get me started on the Smart Card ticketing system.
This is in stark contrast to my days working at Memset with South West Trains and travelling between Woking and Guildford. I had to take one of two scheduled company-paid taxis to Dunsfold which, if I missed it, meant forking out £25 extra on a regular taxi to get to work (or turning around and going home – wasting time). I never had to do that because I rarely had any issues with SWT. I can count on one hand the number of times South West Trains had any substantial problem which meant I had to turn around and go home.
The past two years with South Western Railway has been extremely annoying, stressful, and with constant 2-3 hour journeys door-to-door (from Woking to Wimbledon), exhausting. Last month’s strike by the RMT was exceptionally stressful and totally unpleasant. Wimbledon may well as be as far as Mars with SWR in charge.
So I’m not surprised to hear that SWR could lose the franchise as they’ve “been affected by issues including strikes and infrastructure reliability”, and has posted a loss of £136.9m back in March 2019.
Let’s hope something good eventually comes out of this and gives us commuters something better than what we’ve been used to for the past couple of years.