.. because the number of reported problems (condensation and excessive battery drain being the main culprits) makes it feel as though the product was rushed to market and stops me from buying a pair.

The fact that a £529 pair of headphones can’t even be switched off properly is ridiculous. When Sennheiser released their Momentum 3 wireless headphones (I have a pair – they’ve extremely comfortable and I’d highly recommend them), they too had a problem that you couldn’t directly power them off without putting them into a certain position, so you couldn’t hang them on a headphone stand, for example. But Sennheiser eventually did the right thing and released a firmware update that allows you to turn the headphones off when holding down the multi-function button.

Now, why can’t Apple do that with the Airpods Max? Why can’t they release a firmware update that allows you to, say, hold down the digital crown for 2 seconds to turn the things off rather than put up with their dodgy power management system?

But I have bought the Sony WH-1000XM3 headphones through EE instead. Their noise cancellation is second to none – better than the Sennheiser for sure. The Sony headphones quickly, the gesture controls are decent (and easy to remember) and you can turn the things on and off at will. Plus the battery lasts 30 hours. It’s great for watching TV (when paired with a transceiver such as the Avantree Oasis Plus Bluetooth 5.0 Transmitter and Receiver) or listening to audio from the Mac or iPhone. My only complaint is that the ear cushions feel like the weak point in the entire system – likely needed to be replaced well ahead of time – and I’d really like to see Sony adopt a similar system to Apple with magnets to allow easy replacement. Maybe we might see this with the WH-100XMM5?

.. because Apple has introduced what appears to be a bug whereby you can’t change refresh rates. My BenQ EX2780Q monitor has been working absolutely fine with my MacBook Pro 16″ Core i9 since I bought both earlier this year. It worked fine with Catalina, and it worked fine with version 11.01 of Big Sur (the first full public release of Big Sur).


After updating to 11.1, I was in full resolution with the external monitor, but I couldn’t set the refresh and it enabled HDR mode. Rebooted. Couldn’t get full resolution no matter what I tried. Rebooted again. Bingo. It worked, but subsequent reboots only ever bring the display down to 60Hz – way down from 144Hz. Unplugging the monitor and plugging it back in again seems to fix the issue, but this isn’t a very elegant solution.

This appears to be a bug brought forward from the 11.1 betas.

One thing I’ve found that helps – start the MacBook Pro without the monitor turned on. When the system boots into Finder, switch the monitor on and close the MacBook Pro lid. As this bug seems to randomly change resolutions, you may be in a much lower resolution than expected – but you should find that you can change the resolution and the refresh rate.

However, if you leave you MacBook Pro on and switch the monitor off to have a bit of a break, you’ll come back to find that the monitor has changed resolution and refresh rate again, possibly requiring a reboot.

You’ll also find that it takes much longer for the MBP or monitor to switch resolution versus Big Sur 11.01 or even Catalina.

This is by far one of the worst bugs I’ve encountered with macOS in over a year – and I sincerely hope that Apple fixes it soon. I’ve already filed a report with them via Apple Support and if you’re experiencing this same issue, I strongly suggest doing the same.

Yesterday a friendly DPD driver dropped off this year’s new Apple flagship iPhone, the iPhone 12 Pro Max. As mentioned previously, I had intended on only going for the smaller iPhone 12 Pro, but while I was waiting I was thinking about if I really wanted a smaller phone given that for the past goodness knows how many years I’ve always gone big. That, and there was stock available during launch day, whereas the iPhone 12 Pro stock was still very much depleted. Still, I was prepared to wait even if there was a delay.

But now I have the phone in my hands (waiting on the MagSafe case to arrive today – despite how lovely this thing feels without a case, I want some kind of protection against potential knocks and drops), it is, of course, Apple’s best iPhone ever. And it will be until the iPhone 13 next year.

The new (yet old), iPhone 5-like design of the unit makes for a better grip, with the display sitting flush with the unit. This makes the display look even better than the previous generation, with an increased resolution and brightness (when viewing HDR content) over the iPhone 11 Pro Max giving it a much nicer display to work with than the previous model. The resolution to scale ratio is just right – with text clean and crisp and everything easy to read. The side buttons are clickier, providing better feedback than before.

The camera unit on the back of the phone is a little bigger than the 12 Pro. This is likely to accommodate the sensor-shift stabilisation unit along with the bigger image sensor. As many reviewers have noted, even with the bigger sensor and sensor-shift, there is a negligible improvement over the 12 Pro, but the differences are there. The biggest improvement over the 11 Pro Max is that, according to Apple’s claim, is that low-light photography is improved 87% over the previous generation iPhone. That certainly seems to be the case on photos that I’ve seen, but I need to do my own testing to really be sure. As for Dolby Vision video recording – that stays off since apart from the iPhone 12 Pro Max and the 2020 iPad Pro, I have no other compatible displays (my monitor can only handle HDR10 content).

Starting the iPhone 12 Pro Max, with its new A14 Bionic processor/SoC is considerably faster than than the previous generation. I was surprised how fast it was, actually, having switched the thing on and put the phone down to give it enough time to boot – I hadn’t bothered – it booted so fast that it had finished by the time I’d put the phone down. This generation of iPhone 12 Pro (and Max) come with 2Gb of extra RAM, bringing it up to 6Gb in total. This should help with app switching – which for me, whenever I start commuting again, is going to be a big help.

The Qualcomm X55 modem in this unit which replaces the Intel modems that Apple have been using up until this point is a nippy little bugger. I’ve definitely noticed improvements on home Wi-Fi (802.11ac) and some improvements to 4G. Alas, I’m not in an area where we have 5G coverage, but hopefully I should be able to test over the Christmas period. All I can say right now, is that even without 5G, thank goodness Apple and Qualcomm kissed and made up. Never fight again!

The only issues I’ve encountered with the phone at this time have been trying to sync up with Google Workspace account to use its contacts list. For some stupid reason – either Google or Apple let me authenticate and then it just throws me back to picking a service provider again. I suspect this may be an iOS 14.2 bug – but in the mean time, I’ve exported all my contacts from Google to iCloud and that works well enough – though if you have custom fields you may need to recreate the contact.

EE’s Full Works plan is rather nice – unlimited, full speed data each month including personal hotspot allowance which is unlimited, but fair use rules apply – for example, EE consider 1Tb to be beyond fair use, naturally, which is never going to be a problem for me – I only use hotspot when I can’t get a decent Wi-Fi signal and it’s only going to be into the two-digit figures at most. Additionally, I get Apple Music, Apple TV+ and Apple Arcade for free for 24 months. I’m still waiting to see if Apple gives me a free year Apple TV+ for “purchasing” the iPhone 12 Pro Max. They certainly extended the Apple Arcade subscription by an extra three months on top of the 24 month, so I’ve got a fair old amount of time with it.

So far so good with the new phone. Transferring authentication apps across has been better than it used to be, but was still a massive pain in the rear end. A more detailed report may follow, especially regarding the camera system.

If there is one thing that can be said about the modern internet is that it’s really reduced people’s tolerance levels. Once, long ago, these people had the patience of saints. Now? “Offence, offence, offence! Cancel this, cancel that! I am truly offended by what you say!” Or, “I want this thing yesterday, and I want you to tell me exactly where it is at all times, down to the microsecond, or I’ll cancel the order and will go elsewhere! You’re a bunch of useless bastards, I hate all of you, you incompetent Schweinehunds!” (Said person subsequently orders elsewhere and the same problem occurs – repeats outrage until they get a heart attack or achieve spontaneous human combustion).


To put it simply – people have about as much tolerance as a poodle has for a cement mixer.

The latest outrage is people buying iPhone 12 (Pro)s. Given that we’re still in a global pandemic and that manufacturing has been affected as a result – it’s not any great surprise to anyone that there are maybe fewer units available at launch day/week/month than usual. A supply constraint. Add to that fewer stores open, add to that fewer employees working (both online and in-store), and add to that we’re about to enter a second national lockdown.

And yet people are raging about delivery times, orders going wrong and being sent back to the DPD/EE warehouse and having to wait again as their phone is allocated to somebody else.

There’s me, trying to arrange a delivery slot with a major supermarket for basics such as food and toiletries, and finding practically all the slots full for the coming week.

I too have ordered an iPhone 12 Pro from EE, but unlike most people, I am waiting patiently – occasionally checking the order, but otherwise willing to wait however long it takes to receive the phone ( a week, two weeks, a month – whatever). I already have a terrifically decent phone to be getting on with until it does. If I find it gets sent back – no problem, mistakes are made – just you try working out logistics at this scale in this challenging environment – and we can resolve it and carry on. Patiently.

If we’re going to have any more World Wars (or more even deadlier global pandemics), it’ll be thanks to the internet, social media companies and the press that gets people killed. Maybe it’s about time that we disconnect a little more and spend more time looking at what’s more important than TikToks, YouTubes and what Kayne West is saying now on Twitter.

Introducing the iPhone 12.5 – a brick. It’s quite literally a brick (but in multiple colours). Can be used with other iPhone 12.5’s to make a house, or any other kind of building. Can’t be used to make calls, take photographs or video, connect to the internet or even play music or video. It’s a brick. Environmentally friendly because it doesn’t need charging. (Cue 20,000 YouTube videos covering the iPhone 12.5, determining how strong a brick actually is – and building houses with it.)

So, I’ve just placed my order with EE for the iPhone 12 Pro. Not the iPhone 12 Pro Max, but the regular 6.1″ iPhone 12 Pro.

Over the past few years when I’ve been on EE’s Annual Upgrade plan, I’ve always gone for the bigger phone which usually (but not always) had the better camera system, along with the bigger screen and battery. It’s fine, but the unit is always a bit bulky and there have been times when I’ve nearly dropped the darn thing. But with the iPhone X, that was a good size.

So I’m opting for the smaller size this year. But this also means I’m going to be missing out on better camera features such as a 47% bigger image sensor, bigger camera pixels and sensor-shift stabilisation. These are only available on the iPhone 12 Pro Max.

In this time of Covid, with all these lockdowns, I don’t need them. I’m not going on holiday, I generally stay indoors. If I go out it’s to run errands. What am I going to need a 47% bigger image sensor and a wider aperture for? When we all enter tier 2, tier 3 and maybe even a national lockdown – none of that extra stuff is going to matter.

The iPhone 12 Pro already has an incredible camera system bolstered by the A14 system-on-a-chip. The machine learning/neural processing unit has seen a substantial upgrade which gives computational photography a major boost. There’s the ability to record video in Dolby Vision HDR, but as I don’t have a Dolby Vision TV or monitor – that’s completely useless to me, and besides which, even if I had a compatible TV, it’s unlikely to be compatible because Apple is using the very latest specification of Dolby Vision which many TVs won’t be using – and may not be upgradeable to – they’ve overshot themselves here – if you display DV content on a non-compatible device, it’ll look washed out unless you were to do some major manual colour grading.

Just take a look at what can be achieved using the video capabilities of the iPhone 12 Pro (not Max). This is playlist with some incredible footage taken by the phone:

Then there is the photography aspect. So many reviews – and almost all of them extremely positive. Austin Mann’s review is of particular interest.

So I’m happy with everything this is for now. Maybe next year when the iPhone 13 Pro Max is released with even more features I’d be tempted to move back to the bigger size – hopefully by then we’ll have made some progress with regards to a vaccine and being able to move about a bit more freely.

Full review as and when I get the unit. I’ve opted for the Pacific Blue colour, and the Dark Navy MagSafe case. The EE Plan I’ve gone for this year is the Full Works which includes Apple Music, Apple TV+ and Apple Arcade bundled (saving me a bit of money each month), unlimited data (was previously 100Gb) and, of course, 5G coverage (which isn’t available here in Woking as yet).