.. because the number of reported problems (condensation and excessive battery drain being the main culprits) makes it feel as though the product was rushed to market and stops me from buying a pair.
The fact that a £529 pair of headphones can’t even be switched off properly is ridiculous. When Sennheiser released their Momentum 3 wireless headphones (I have a pair – they’ve extremely comfortable and I’d highly recommend them), they too had a problem that you couldn’t directly power them off without putting them into a certain position, so you couldn’t hang them on a headphone stand, for example. But Sennheiser eventually did the right thing and released a firmware update that allows you to turn the headphones off when holding down the multi-function button.
Now, why can’t Apple do that with the Airpods Max? Why can’t they release a firmware update that allows you to, say, hold down the digital crown for 2 seconds to turn the things off rather than put up with their dodgy power management system?
But I have bought the Sony WH-1000XM3headphones through EE instead. Their noise cancellation is second to none – better than the Sennheiser for sure. The Sony headphones quickly, the gesture controls are decent (and easy to remember) and you can turn the things on and off at will. Plus the battery lasts 30 hours. It’s great for watching TV (when paired with a transceiver such as the Avantree Oasis Plus Bluetooth 5.0 Transmitter and Receiver) or listening to audio from the Mac or iPhone. My only complaint is that the ear cushions feel like the weak point in the entire system – likely needed to be replaced well ahead of time – and I’d really like to see Sony adopt a similar system to Apple with magnets to allow easy replacement. Maybe we might see this with the WH-100XMM5?
*Clicks on the buy button to see how much they are*
I take my headphones very seriously, but even for Apple, this is a spicy meatball of a price tag. I’m glad it features their Spatial Audio technology which really does work extremely well with the AirPods Pro (we have a naming convention problem here, I feel). But the biggest concern I have with Spatial Audio is that it only currently works with iPhone and iPads. Not Macs, not Apple TVs.
I recently watched a video the other day of a headphone system that provides full Dolby Atmos surround sound:
Looking up the price, it’s around £1,000. And you’re limited to the equipment it’s connected to. Apple has the chance here to give JVC a big massive headache and implement its Spatial Audio (which is Dolby Atmos compatible) on the Apple TV and Mac – so that people can enjoy music and video content in comfort rather than watching something on their iPhones up close, or on their iPads. You’re not getting the best experience there. A big TV is where it should be.
What I also like about Apple’s approach to their own headphones – removable earpads/cushions. Their Beats 3 products were utter crap, with the earpads deteriorating over time. I also had to replace one set of headphones after it stopped charging – all the way in Edinburgh. So much for portability and reliability!
I’d want to see at least a 3 – 4 year warranty with the AirPods Max, but alas the buggers only provide a 2-year warranty – but it’s likely to be better than their Beats branded crap. The same applies to iPhones – Apple only allows for an extended two-year warranty on a device that should last much longer than that. Even more outrageous when you consider the self-repairability factor with these devices. Well, let’s hope that any replacement cushions are reasonably priced because if not, *slaps Apple firmly around the Cox’s Pippin*.